In order to provide the best type of service, North American Jackets allow you to pay through all types of payment methods MasterCard, PayPal, and Visa.

All the mandatory order details, like the order number, product price, and shipping charges, are sent to the customer through email.

We are doing great efforts in order to make your orders secure enough. We have been using SSL (Secure Socket Layer). On the other hand, PayPal makes the payment-receiving method easy. So the whole process is safe enough.

The standard delivery time for the order is 5 to 7 business days. However, if there is a delay in order our customers can contact us via social media or email.

We apologize if the item arrived damaged or defective. Please email us all details of the order including the order number or as soon as you receive the order. And we will be available at your assistance 24/7.

First, you need to contact our customer service in order to get the required help on a particular issue. Though, exchanges can be facilitated.

We have both options, meaning we give the size in centimeters as well as inches. In order to get better instructions, check out our size guide.

This is our policy that we provide free shipping to our customers. Yes, you need to pay for the return courier charges.

To give our customers an exceptional service well known delivery service providers such as DHL, DPEX Worldwide Express, and SkyNet Worldwide Express ship our items.

For more assistance or queries you can contact us via contact form or write to us at sales@northamericanjackets.com.

Our aim is to process the order as quickly as possible! With this, we can only make changes or cancel an order if it is not packaged. Also, our customers can get information about the order from our customer support team.

Our shipping service is worldwide except for a few countries Israel, Russia, and APO/FPO addresses. For more queries, you can contact us via sales@northamericanjackets.com.

To ensure your order is secure and your privacy is protected, we can (Secure Socket Layer) provides end-to-end encryption. To receive your payments that are highly secure and reliable.

After the order has been received please be sure to look out for the confirmation email with tracking details for your reference.

Yes, you have the option to cancel your order only before the item is not shipped. If the cancellation is made after 24 hours, then 30% of the customer’s amount will be deducted. 50% will be deducted from the paid amount of the customer if the order is canceled 3 days prior to shipping. For more details see the return and exchange policy.

Yes, we are going to give you the exact size. You are going to get a perfect fit for yourself.

You just need to apply the code at the time of checkout in the area of the labeled coupon code.

So basically, refunds will take place through the original transaction method. This process is going to take 5 to 7 working days.

North American Jackets is an online jacket-selling store. So we don’t have any retail shops.